Shipping policy
Shipping Policy
Thank you for shopping with HK Cart. This policy explains how we process and ship orders placed on our store.
Processing Time
Orders are typically processed within 1-3 business days after your order is confirmed, before being handed to a shipping carrier.
Shipping Time
We work with more than one fulfillment warehouse, so shipping times vary by product:
Most items ship from a US-based warehouse and typically arrive within 5-10 business days after processing.
Certain items ship from an international warehouse and typically arrive within 10-20 business days after processing.
Actual delivery times can vary based on your destination, customs processing (for internationally shipped items), and the shipping method selected at checkout. If you have questions about the estimated delivery time for a specific product before you order, feel free to contact us.
Shipping Charges
Shipping charges are calculated automatically at checkout based on your order and delivery address.
Order Tracking
Once your order ships, you'll receive a shipping confirmation email with tracking information so you can follow your package's progress.
Delays
While we work to get your order to you within the estimated timeframe, delays can occasionally occur due to customs processing, carrier delays, weather, or high order volumes. We appreciate your patience and will do our best to keep you informed if a delay affects your order.
Incorrect Address
Please double-check your shipping address before completing your order. We are not responsible for delays or non-delivery caused by an incorrect or incomplete address provided at checkout. If you notice an error shortly after placing your order, contact us right away and we'll do our best to update it before the order ships.
Contact Us
If you have any questions about your order or this policy, please contact us at hamadkhanllc02@gmail.com.